Ring Marmi is the AI receptionist that answers, books and texts for UK trades. She picks up within two rings, 24 hours a day, books the job into a slot you've made available, and texts you both. No need to change your number.
07360 266999 Live demo line · ring it now and tell her which business to beUses your mic. Nothing is stored except the demo transcript.
Ring Marmi answers your business phone 24 hours a day with an AI receptionist called Marmi. She takes the caller's name, postcode and job, books it into a slot you've made available, texts the caller a confirmation and texts you the booking. Emergencies go straight through to you; if you can't pick up she takes the details and alerts you. She speaks 15 languages, never double-books, and reads postcodes back letter by letter. Built for plumbers, electricians, skip hire, builders, garages, dentists, salons, vets and golf clubs. £79 a month including 300 minutes, then 15p a minute; no need to change your number. Try her now: ring 07360 266999 and tell her which business to be.
She'll ask which business to be. Say plumber, electrician, locksmith, garage, dentist, salon, tearoom, cleaning, dog walker or breakdown, then report a leak, ask for three sockets, book a table for four, ask something awkward. What you hear is what your callers would hear.
Every transcript below is a real script she runs. Choose your trade and watch the call unfold the way your callers would hear it.
When someone rings, Marmi answers within two rings, in a natural British voice, and asks what they need. She takes the caller's name, postcode and job, offers a slot from the times you've made available, reads the booking back, and confirms it by text to the caller and to you. If it's urgent she gives the safety line first and puts the caller through to you or a nominated number, and if nobody answers she takes a message and alerts you. If the answer isn't in your diary, your price list or your notes, she says "I'll have the team call you" and logs it rather than guessing.
We run a service business. Five hundred jobs a week, technicians across London, the Midlands and Scotland, and a phone that rings all day: "what time are you arriving", "can you come Thursday". One or two missed calls isn't a small thing when each one is a job going to someone else. When the person answering the phone was due ten days off with no cover, I built a receptionist that reads our live job sheet and answers those calls honestly.
It has one rule that made the team trust it: it never promises anything that isn't already in the system. If the answer is in the diary or the price list, it gives it. If it isn't, it says "I'll have the team call you" and logs a clean message. That's what Ring Marmi is: the same receptionist, put on your numbers, trained on your diary, your prices and your rules. Rename her if you like; most people don't.
"Whaddya want?" is the one thing she will never say.
Ring Marmi costs £79 a month for a single-site trade, including 300 call minutes, then 15p a minute after that. Setup is £149, and it's waived for the first five founder customers. That covers your own number, your prices, your hours, your slots, call forwarding and test calls until it sounds right. Multi-site Groups plans are £1,500 to £3,000 setup and £250 to £500 per site per month. Full details are in the pricing block below.
No. You keep your number and divert it to Marmi only when you don't answer, using one dial code (*61* your Marmi number #) that works on every UK mobile network. Callers ring the number they've always rung and Marmi picks up when you can't. On holiday, divert everything with *21* instead. The codes for mobiles, landlines and office phone systems are on the keep your number page.
You tell her by text, in plain English, and she only ever offers callers the times you've given her. Text "Mon to Fri 8 till 5, nothing Thursday" or "nothing else today" and she updates straight away. If you'd rather, share a Google Calendar or a Google Sheet and she reads your slots from that and writes each booking back into it. Either way she never double-books.
Marmi gives the safety line first, before anything else: leave the property and ring the gas emergency number for a gas smell, turn off the stopcock for a flood, and no heating for someone vulnerable is treated as urgent. Then she puts the caller through to you or your nominated number. If nobody answers, she takes the details, texts you an alert and logs the call. A frightened or vulnerable caller is flagged in the summary so you know to treat them with extra care.
Yes. Share your Google Calendar with Marmi and every booking she takes is written straight into it, so it shows up on your phone under your own calendar. Google Sheets works the same way: link a sheet and she reads the slots you can do and writes each booking into it. If you don't use either, text her your availability and she keeps the diary herself.
Marmi answers in English and switches when the caller asks. She speaks 15 languages: English, Polish, Spanish, Portuguese, Romanian, Italian, French, German, Turkish, Russian, Arabic, Hindi, Punjabi, Urdu and Mandarin Chinese. Same script, same safety lines, same prices, whatever the language. Your booking and summary always arrive in English.
Every trade gets its own script: its own questions, safety lines and price list. Here's what she does for each one.
If people ring you and you can't always answer, Marmi is your newest employee: she knows your trade, your prices and your hours, and she picks up every time.
Marmi has a trained script for plumbers, electricians, heating engineers, skip hire companies, builders, loft and extension firms, garages and MOT centres, dentists and clinics, salons and barbers, vets, golf clubs, care agencies, letting agents, and any UK business that misses calls while working. Each trade has its own questions, safety lines and price list, so a locksmith's call goes differently from a salon's. Every trade has its own page with a real call transcript; the cards above show what she does for each one, and the demo line lets you hear it: ring 07360 266999 and say "plumber" or "skip hire". If your trade isn't there yet, suggest it.
Also built for (all 62 trade pages):
| Ring Marmi | Part-time receptionist | Call-answering service | Voicemail | |
|---|---|---|---|---|
| Answers 24/7 | Yes | Office hours only | Yes | Yes, but 80% hang up |
| Books into your diary | Yes, only free slots | Yes | Usually message only | No |
| Knows your prices and trade | Yes, trained per trade | After training | Script only | No |
| Texts caller and you | Yes, instantly | Sometimes | Email or app | No |
| Other languages | 15 | Rarely | Rarely | No |
| Monthly cost | £79 incl. 300 min | £900 to £1,400 (15 hrs/week) | £60 to £250 plus per-call fees | Free, and costs the job |
Marmi is a receptionist, not a voicemail: she answers when you can't, books the job into your available slots, quotes your fixed prices, walks a caller through turning the stopcock off, and texts them a confirmation so they don't ring the next firm on the list. You get a text with the name, postcode, job and time, and every call is logged with a transcript. Answers "do you cover my area" and "are you Gas Safe" at 11pm on a Sunday, in whatever language the caller speaks, for the same £79.
Claim a founder place£1,500 to £3,000 to set up, depending on sites and what we connect to. Every site's number, your diary, SMS confirmations, full call logs and a monthly report, with postcode-based routing to the right branch.
Talk to meYes on both counts. Caller data is kept for 90 days by default and then wiped automatically, calls are only recorded when a spoken consent line is played, and a written UK GDPR pack with a data processing agreement comes with every account; you stay the data controller and Ring Marmi is the processor. Marmi answers with a British voice and UK phone numbers. The full data protection pack is published on this site.
Ring Marmi answers a business's phone 24 hours a day with an AI receptionist called Marmi (renameable), takes the caller's details, books jobs into available slots, texts the caller a confirmation and texts the owner the job, and hands emergencies straight to a human.
The Trades plan is £79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. Multi-site Groups plans are £1,500 to £3,000 setup and £250 to £500 per site per month.
No. Keep your number and divert it to Marmi only when you don't answer, using one dial code (*61* your Marmi number #) that works on every UK mobile network, or divert everything when you're on holiday.
Yes. She only offers slots you have made available, never double-books, and can write each booking into Google Calendar or a Google Sheet. You set availability by texting her, for example 'Mon to Fri 8 till 5, nothing Thursday'.
Marmi gives the safety line first (leave the property and ring the gas emergency number; turn off the stopcock), then puts the caller through to you or your nominated number, and takes a message with an alert to you if nobody answers.
Yes. She answers in English and switches to Polish, Spanish, Portuguese, Romanian, Italian, French, German, Turkish, Russian, Arabic, Hindi, Punjabi, Urdu or Mandarin when the caller asks. Your summary always arrives in English.
Every call appears on your dashboard with the transcript, outcome, the caller's details and a 1 to 5 quality score, and you get a text the moment the call ends. Calls can be recorded with a consent line if you turn recording on.
Yes. Caller data is kept for 90 days by default and then wiped automatically, recording only happens with a spoken consent line, and a written UK GDPR pack with a data processing agreement comes with every account.
Plumbers, electricians, heating engineers, skip hire, builders and loft firms, garages, dentists and clinics, salons, vets, golf clubs, care agencies, letting agents and any UK business that misses calls while working. Each trade has its own trained script.
She quotes the prices you have given her, explains what is and isn't included, and books a visit or takes a message for anything outside that list. She never invents a price.
Yes. Ring the demo line on 07360 266999 and tell Marmi which business to be, for example 'plumber' or 'skip hire', and book a job with her.
Marmi answers with a British voice and UK phone numbers.
These are on the roadmap and are not yet built. Nothing in this section is available today; everything above is.
I'll ring the demo with you and show you the call log.
Jem, Head of Operations · Ring Marmi · 07360 266999
Every trade suggested so far has gone live within a week. Tell us what you do and what your callers usually want.