AI receptionist · carpet cleaners

AI receptionist for carpet cleaners: Marmi answers, books and texts, 24 hours a day

Ring Marmi is an AI receptionist built for UK carpet cleaners. She answers your business phone in two rings, every hour of the day, takes the postcode, address and name, books into the slots you have made available, and texts both the caller and you. £79 a month including 300 minutes. You keep your number. Below is a real transcript of Marmi taking a carpet cleaner call.

Say “carpet cleaner” when she asks which business to be

What Marmi does for a carpet cleaner

What she never does

A real call: Marmi as “FreshStep Carpet Care”

From our script test suite, September 2026. The caller’s lines were played by a scripted tester; every line from Marmi is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.

MarmiFreshStep Carpet Care, Marmi speaking — how can I help?
CallerHi, I'd like to book a carpet clean please. I'm looking for something next week if you've got availability.
MarmiRight, what rooms are you looking to have cleaned?
CallerJust the lounge really, so a standard per-room clean would do me.
MarmiAnd roughly how big is the lounge, or how many seats if you've got a sofa in there?
CallerIt's a fairly standard size lounge, nothing huge. There's a sofa in there but I'm just after the carpet cleaned, not the furniture.
MarmiThanks. Any stains or pet hair we should know about?
CallerNo, nothing like that really. It's just a routine clean, nothing special.
MarmiWhat's your postcode?
CallerW D 4 8 H X.
MarmiW D 4, 8 H X — is that right?
CallerYes, that's right.
MarmiAnd the house number and street?
Caller14 Station Road.
MarmiThanks. What's your name?
CallerGemma Reid.
MarmiAnd when would suit you next week?
CallerTomorrow morning would be ideal if you've got it, otherwise just whenever you can fit me in.
MarmiI can't do tomorrow morning, but I've got tomorrow afternoon from 1 to 3 with Wes — does that work for you?
CallerTomorrow afternoon is fine, that works for me. Thanks.
MarmiBrilliant. So that's Gemma Reid, 14 Station Road, W D 4, 8 H X, lounge carpet clean tomorrow Sunday 20 September, 1 to 3 pm with Wes — that's £35 for the room. Is there anything the team should know, parking or a gate code?
CallerNo, nothing like that. There's parking right outside on the road, so that's all fine. Thanks very much.
MarmiI'll text the confirmation to the number you're calling from. You're all booked, Wes will be with you tomorrow 1 to 3 pm. Bye for now.

Prices Marmi quotes on the demo line

These are the demo business’s prices. Yours replace them at setup, and Marmi only ever quotes what is on your list.

armchair£25
per room£35 per room
sofa per seat£20 per seat
minimum charge£70
stairs and landing£40
rugs and commercialquoted after a visit

Hours on the demo: Monday to Saturday 8am to 6pm.

Questions carpet cleaners ask before signing up

How much does an AI receptionist cost for carpet cleaners?

£79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. There is no contract and no per-seat pricing; one price covers every call to your number.

Do carpet cleaners have to change their phone number to use Ring Marmi?

No. You keep your number and divert it to Marmi only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Marmi picks up on ring five if you can't.

What does Marmi actually say when someone rings a carpet cleaner?

She answers as your business by name, finds out what the caller needs, takes the postcode, address and name, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.

Does Marmi quote prices for carpet cleaners?

Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.

How does Marmi handle emergencies for carpet cleaners?

Urgent jobs get the nearest slot today. If nobody is free she says so plainly, puts the caller through to your mobile, and if you can't pick up she takes the details and texts you straight away.

Can I hear Marmi before I sign up?

Yes. Ring the demo line on 07360 266999, say "carpet cleaner" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.

Try her as a carpet cleaner, right now

Ring 07360 266999, say “carpet cleaner”, and give her a job. What you hear is what your callers would hear. Then get started: £79 a month, no contract, live within a day.

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